Welcome to Ersaal Pro, the feature-rich SMS manager application designed to enhance your messaging experience. At Ersaal Pro, we are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, share, and protect your data when you use the Ersaal Pro application. By using Ersaal Pro, you agree to the practices described in this policy. Please take a moment to read this Privacy Policy carefully.
User Profile: When you sign up for Ersaal Pro, we ask for your name, email address, and phone number. This information helps us create and manage your user account, personalize your experience, and communicate with you regarding important updates or issues related to the application.
SMS Messages: Ersaal Pro processes your SMS messages for various features. This includes organizing your messages into folders based on sender ID, keywords, frequent senders, and transaction significance. It also enables the generation of bill reminders, SMS scheduling, and other features mentioned in the application's description.
Voice Recognition Data: If you use our voice recognition feature, we may collect voice recordings and related data to improve the accuracy and efficiency of this technology. This data is used solely for the purpose of enhancing the user experience.
Profile Pictures: By uploading images to their user profiles, users consent to the collection, processing, and storage of these images within Ersaal Pro. This is a voluntary submission by users to personalize their user profiles and enhance their experience when using Ersaal Pro.
Disclose Image Data Usage: Images uploaded by the users are used solely for the purpose of customizing their user profiles within Ersaal Pro.
Third Party Disclosure: We do not share or disclose user-uploaded images to third parties unless required by law.
Secure Storage: User-uploaded images are securely stored on our servers using industry-standard encryption protocols to prevent unauthorized access or disclosure.
User Control: Users can delete or remove their uploaded images from their user profiles at any time through the application's settings.
Retention Period: Deleted images are permanently removed from our servers in a timely manner, and no residual copies are retained.
Device Information: We gather information about the device you use to access Ersaal Pro, including the type of device, operating system, and unique device identifiers. This information helps us ensure that our application functions correctly on various platforms and devices.
Usage Information: We collect data related to how you interact with Ersaal Pro. This includes your interactions with the application's features and services, such as which folders you create, the frequency of bill reminders, and your usage patterns. Analyzing this data helps us understand user behavior and improve the application's performance.
Providing Services: We process your personal information to deliver the SMS management features offered by Ersaal Pro. This includes creating SMS folders, generating bill reminders, scheduling messages, facilitating SMS broadcasting and group chats, auto reminders, and enabling voice recognition for efficient search functionality.
Improving Services: To ensure a better user experience, we analyze user behavior and feedback. This data allows us to identify areas for improvement and enhance the application's features and services continually.
Customer Support: Our customer support team may access your information to provide assistance and resolve any issues or inquiries you may have related to the application.
Security: We take data security seriously and use industry-standard security measures to protect your information. This includes measures to detect and prevent fraud or abuse, ensuring the overall security and integrity of our services.
Ersaal Pro is committed to maintaining your privacy and does not sell or rent your personal information to third parties. However, we may share your information in specific situations:
Service Providers: We may engage trusted service providers to assist in delivering and maintaining our services. These providers are contractually obligated to maintain the confidentiality of your data and are only permitted to use it for the specified purposes.
Legal Compliance: In response to legal requests, such as court orders or government inquiries, we may disclose information to protect our rights, safeguard against fraud or abuse, or comply with legal obligations.
Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the acquiring entity, and we will ensure that they continue to protect your data in accordance with this Privacy Policy.
Account Information: You have the option to access and update your account information at any time through the settings within the Ersaal Pro application. This allows you to keep your profile information accurate and up to date.
Communication Preferences: You can choose to opt out of receiving promotional emails by clicking the unsubscribe link provided in those emails. However, please note that you may still receive essential transactional communications related to your account and our services.
Data Deletion: If you decide to discontinue using Ersaal Pro, you can request the deletion of your account and associated data by contacting our support team, as outlined in Section 8 of this Privacy Policy.
We take extensive measures to protect your data from unauthorized access, disclosure, alteration, or destruction. While we employ industry-standard security practices to safeguard your information, it's important to remember that no method of data transmission over the internet or electronic storage can be guaranteed as completely secure.
Ersaal Pro is intended for use by individuals aged 13 and above. We do not knowingly collect or solicit personal information from anyone under the age of 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will promptly take appropriate steps to delete such information from our records.
To ensure that our Privacy Policy remains current and aligned with best practices, we may update it periodically. Any material changes will be communicated to you by posting an updated Privacy Policy within the Ersaal Pro application. Your continued use of the application following these changes signifies your acceptance of the revised policy.
If you have any questions, concerns, or requests related to this Privacy Policy or the use of your personal information, please don't hesitate to contact our support team:
Thank you for choosing Ersaal Pro for your SMS management needs. Your trust is invaluable to us, and we are committed to ensuring the security and privacy of your data while providing you with seamless messaging experience.